By Florian Bauer, Ludwig Hausmann, Jan Krause, and Thomas Netzer (McKinsey) Delivery start-ups have struck a chord with consumers. But brick-and-mortar retailers and parcel services could still compete by playing to their strengths. The B2C delivery market has been roiled by change in the past few years. In a 2014 McKinsey report on logistics trends, … Continue reading How will same-day and on-demand delivery evolve in urban markets?